Last Updated: [11/23/2025]
We are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our UK-based furniture store.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing & shipping address
1.2 Order & Payment Information
- Products you purchase
- Payment details (processed securely through our payment partners — we do not store card details)
1.3 Technical & Usage Data
- IP address
- Browser type
- Device information
- Pages viewed, time spent, and click activity
1.4 Cookies
Used for shopping cart, analytics, personalized recommendations, and website performance.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Provide customer service and support
- Improve website performance and product experience
- Send order confirmations and delivery updates
- Offer personalised promotions (only if you opt in)
- Prevent fraud and keep our website secure.
3. Sharing Your Information
We never sell your data.
We only share your information with trusted partners:
- Payment providers (for secure transactions)
- Couriers & delivery services
- Analytics services such as Google Analytics
- Marketing tools you choose to subscribe to
- Legal authorities, only when required
All third-party partners are required to follow strict data protection rules.
4. Cookies & Tracking Technologies
We use cookies to:
- Keep items saved in your shopping cart
- Remember your preferences
- Improve speed & functionality of the website
- Analyse traffic to optimise performance
- Show relevant promotions
You can disable cookies anytime through your browser settings.
5. Data Security
We use advanced security measures to protect your information, including:
- Encrypted website connection (HTTPS)
- Secure payment gateways
- Regular security monitoring
- Limited internal access to personal data
Although we take every precaution, no online platform can guarantee 100% security.
Third-Party Links
Our website may contain links to third-party websites, services, or platforms. These external websites operate independently and have their own privacy policies. We do not control, manage, or take responsibility for how these third parties collect, use, or protect your personal information.
If you click on any third-party link, you do so at your own risk. We strongly recommend reviewing the privacy policy of every website you visit.
6. Your Rights
You have the right to:
- Request access to your personal data
- Ask for corrections or deletion
- Withdraw consent for marketing emails
- Request data transfer
Contact us anytime to exercise your rights
7. Data Retention
We retain your information only for as long as needed:
- For order processing & legal requirements
- To maintain purchase records
- To support your customer service queries
After that, your data is securely deleted.
8. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Email: furniturelabuk01@gmail.com
Phone: +447377647263